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EnterpriseAPI

Dubber Downloads

Dubber API integration for retrieving, migrating and automating call recordings at scale, built for regulated firms.

Dubber Downloads enterprise call recording retrieval and migration site

Challenge

Exporting a full Dubber archive is slow. The export API returns CSVs by date range, and audio has to be downloaded one recording at a time under rate limits. Regulated firms still need years of recordings kept intact.

Approach

Retrieval and migration pipelines with OAuth, pagination, retries and webhooks. Recordings are delivered encrypted to the client's own S3, R2 or Azure storage, and no audio is kept on our side.

Stack

  • Dubber API
  • OAuth
  • Webhooks
  • S3 / R2 / Azure

Highlights

  • Migrated ~1 TB (310k+ recordings) for an FCA-regulated fintech, with no audio kept locally
  • Full archive and metadata moved into storage the client controls
  • Designed around GDPR, PCI DSS, MiFID II and FCA retention rules